Simply go to My Account –> Buyer – Ticket Bid –> Cancel button to the right of the relevant order.
Payment will be transferred to the seller’s account 24 hours (1 day) after the event occurs. This is done for the buyer’s protection and to avoid any fraudulent, duplicate, or void ticket sales.
We guarantee 100% customer satisfaction. If a buyer or seller has any problem with the ticket transfer process, we will take care of it. In some cases, it means a full refund, and in others, it may mean connecting a new buyer and seller together. Our goal is to make every customer happy and incentivize them to return. We want to be your choice when buying or selling tickets.
Go to our No Fees NFT page for more information.
(Click picture to expand instructions.)
(Click picture to expand instructions.)